All Systems Operational

About This Site

Welcome to LeanIX Status Page!

Please go to http://monitoring.leanix.net for more detailed statistics.

Your LeanIX Support Team
(support@leanix.net)

Web Application EAM Operational
Europe Instances   ? Operational
Americas Instances   ? Operational
Dedicated Instances   ? Operational
iPhone App   ? Operational
Services Operational
Usermanagement   ? Operational
Identity Provider   ? Operational
Export   ? Operational
Webhooks   ? Operational
Synclog   ? Operational
Images   ? Operational
Add-Ons Operational
Metrics   Operational
Survey   Operational
Integrations Operational
Signavio   Operational
Confluence   Operational
Jira   Operational
Technopedia   Operational
Website   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 25, 2018

No incidents reported today.

Jun 24, 2018

No incidents reported.

Jun 23, 2018

No incidents reported.

Jun 22, 2018

No incidents reported.

Jun 21, 2018
Resolved - The issue is resolved, the error message should no longer appear.
Jun 21, 22:29 CEST
Identified - Over the past days we activated a new security feature that automatically logs out inactive users from LeanIX. The allowed idle time can be configured by the admin per workspace and is set to 60 minutes as default.

Unfortunately, when automatic logout coincides with session timeout of the IDP provider a technical and hence misleading error message is shown to users. The message reads as follows:

opensaml::FatalProfileException at (https://app.leanix.net/Shibboleth.sso/SLO/Redirect)
... (3 more lines)...
Sub-Status: urn:oasis:names:tc:SAML:2.0:status:UnknownPrincipal

Login to LeanIX is possible at all times, hence the error message can and should be ignored by the users.
We have de-activated the automatic logout feature until we have fixed the issue. However, we expect users to see the above mentioned technical error message once on Friday morning if they have not manually logged off from LeanIX on Thursday night.
Jun 20, 18:24 CEST
Jun 19, 2018

No incidents reported.

Jun 18, 2018

No incidents reported.

Jun 17, 2018

No incidents reported.

Jun 16, 2018

No incidents reported.

Jun 15, 2018

No incidents reported.

Jun 14, 2018

No incidents reported.

Jun 13, 2018

No incidents reported.

Jun 12, 2018

No incidents reported.

Jun 11, 2018

No incidents reported.