All Systems Operational

About This Site

Welcome to the public status page of SAP LeanIX!

You can find more detailed statistics at https://monitoring.leanix.net.

Your SAP LeanIX Support Team
(support@leanix.net)

Uptime over the past 90 days. View historical uptime.
AE Instances ? Operational
90 days ago
99.98 % uptime
Today
AU Instances ? Operational
90 days ago
99.98 % uptime
Today
BR Instances ? Operational
90 days ago
99.98 % uptime
Today
CA Instances ? Operational
90 days ago
99.98 % uptime
Today
CH Instances ? Operational
90 days ago
99.98 % uptime
Today
DE instances ? Operational
90 days ago
99.98 % uptime
Today
EU Instances ? Operational
90 days ago
99.98 % uptime
Today
JP Instances ? Operational
90 days ago
99.98 % uptime
Today
SG Instances ? Operational
90 days ago
99.96 % uptime
Today
UK Instances ? Operational
90 days ago
99.98 % uptime
Today
US Instances ? Operational
90 days ago
99.78 % uptime
Today
Website ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 12, 2025

No incidents reported today.

Sep 11, 2025

No incidents reported.

Sep 10, 2025
Delay in custom code executions
Resolved - This incident has been resolved. We appreciate your patience and understanding.
Sep 10, 16:08 UTC
Monitoring - We have identified the issue, implemented a fix and have seen full recovery of functionality. We will continue to monitor the processing of the delayed custom code execution.
Sep 10, 15:57 UTC
Investigating - We are currently experiencing a service disruption in our custom code execution environment. The Calculations capability and Webhooks deliveries with callbacks are being delayed. Our team is working to identify the root cause and implement a solution.

We will send an additional update in 30 minutes.
Sep 10, 15:37 UTC
Sep 9, 2025

No incidents reported.

Sep 8, 2025
Service Disruption in EU region
Postmortem - Read details
Sep 11, 09:24 UTC
Resolved - Some customers in EU region may have experienced service disruption while running integrations or direct API calls against their Inventory. This incident only affected customers hosted on instance eu-10.leanix.net.

The problem was resolved at 09/09/2025 at 06:30 UTC.

All services and APIs are fully operational now.
Sep 8, 18:00 UTC
Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025

No incidents reported.

Sep 4, 2025

No incidents reported.

Sep 3, 2025

No incidents reported.

Sep 2, 2025

No incidents reported.

Sep 1, 2025
Service disruption in all regions
Resolved - This incident has been resolved. We reverted a software change and are going to refresh the index of those workspaces that had data changed during the time the faulty software version was live.

Some customers might still see a red error message in their workspace when they access a fact sheet that had been altered during the incident. This degradation will be resolved once the automated index refresh process repaired the affected fact sheets. Depending on workspace size this could take several minutes to a few hours.

We appreciate your patience and understanding.
Sep 1, 10:19 UTC
Monitoring - We have implemented a fix and have seen full recovery of functionality. We will continue to monitor the situation.
Sep 1, 09:51 UTC
Investigating - We are currently experiencing a service disruption in all regions. Workspaces are not accessible, and a red error message is shown (HTTP500). Our team is working to identify the root cause and implement a solution.

We will send an additional update in 60 minutes.
Sep 1, 09:35 UTC
Aug 31, 2025

No incidents reported.

Aug 30, 2025

No incidents reported.

Aug 29, 2025

No incidents reported.

← Incident History Powered by Atlassian Statuspage