All Systems Operational

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Welcome to the public status page of SAP LeanIX!

You can find more detailed statistics at https://monitoring.leanix.net.

Your SAP LeanIX Support Team
(support@leanix.net)

Uptime over the past 90 days. View historical uptime.
AE Instances ? Operational
90 days ago
99.98 % uptime
Today
AU Instances ? Operational
90 days ago
99.98 % uptime
Today
BR Instances ? Operational
90 days ago
99.98 % uptime
Today
CA Instances ? Operational
90 days ago
99.98 % uptime
Today
CH Instances ? Operational
90 days ago
99.98 % uptime
Today
DE instances ? Operational
90 days ago
99.98 % uptime
Today
EU Instances ? Operational
90 days ago
99.94 % uptime
Today
JP Instances ? Operational
90 days ago
99.98 % uptime
Today
SG Instances ? Operational
90 days ago
99.96 % uptime
Today
UK Instances ? Operational
90 days ago
99.98 % uptime
Today
US Instances ? Operational
90 days ago
99.98 % uptime
Today
Website ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Standard maintenance in BR, CA, and US Aug 26, 2025 08:00-09:00 UTC

We will upgrade parts of our infrastructure. During this time, some functionality or workspaces will not be available. We appreciate your patience and understanding.
Posted on Aug 22, 2025 - 13:06 UTC

Standard maintenance in AU, JP, and SG Aug 26, 2025 13:00-14:00 UTC

We will upgrade parts of our infrastructure. During this time, some functionality or workspaces will not be available. We appreciate your patience and understanding.
Posted on Aug 22, 2025 - 13:08 UTC

Standard maintenance in AE, CH, DE, EU, and UK Aug 26, 2025 20:00-21:00 UTC

We will upgrade parts of our infrastructure. During this time, some functionality or workspaces will not be available. We appreciate your patience and understanding.
Posted on Aug 22, 2025 - 13:10 UTC
Aug 23, 2025

No incidents reported today.

Aug 22, 2025

No incidents reported.

Aug 21, 2025
Standard maintenance in BR
Completed - The scheduled maintenance has been completed.
Aug 21, 08:19 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 21, 08:00 UTC
Scheduled - We will upgrade parts of our infrastructure. During this time, some functionality or workspaces will not be available. We appreciate your patience and understanding.
Aug 19, 11:40 UTC
Users unable to save new calculations
Postmortem - Read details
Aug 22, 12:26 UTC
Resolved - On August 21st, between 7:30 UTC and 10:56 UTC, new calculations could not be saved. The features for editing and running calculations remained unaffected.

No customer data was lost.
Aug 21, 05:30 UTC
Users can not create fact sheets using catalog recommendations
Postmortem - Read details
Aug 22, 12:19 UTC
Resolved - On August 21st, between 07:16 UTC and 10:40 UTC, users faced issues creating fact sheets with catalog recommendations. Although the fact sheets were created successfully, an error message indicated that the catalog item could not be linked.

The catalog information was not synced to the newly created fact sheets.

No customer data was lost.
Aug 21, 05:15 UTC
Aug 20, 2025

No incidents reported.

Aug 19, 2025

No incidents reported.

Aug 18, 2025
Service Disruption in SG
Resolved - This incident has been resolved.
Aug 18, 20:36 UTC
Identified - Users may experience degraded performance in SG. Our team has identified that our Hyperscaler is experiencing intermittent connectivity issues in the SG region.

Our Hyperscaler confirmed the connectivity issues and is working on a mitigation.

We will send an additional update in 60 minutes.
Aug 18, 20:11 UTC
Update - Users may experience degraded performance in SG. Our team has identified that our Hyperscaler is experiencing intermittent connectivity issues in the SG region.

We will send an additional update in 60 minutes.
Aug 18, 19:53 UTC
Investigating - We are currently experiencing a service disruption in SG. Our team is working to identify the root cause and implement a solution.

We will send an additional update in 60 minutes.
Aug 18, 19:29 UTC
Aug 17, 2025

No incidents reported.

Aug 16, 2025

No incidents reported.

Aug 15, 2025
Delay in factsheet event processing
Postmortem - Read details
Aug 18, 12:29 UTC
Resolved - This incident has been resolved.
Aug 15, 07:16 UTC
Update - We are still monitoring the delays because of fact sheet related event processing of metrics on the software bill of materials.

We continue to actively monitor the situation, and we will provide another update in 16 hours.
Aug 14, 16:27 UTC
Update - We are still monitoring the delays because of fact sheet related event processing of metrics on the software bill of materials.

We continue to actively monitor the situation, and we will provide another update in 5 hours.
Aug 14, 11:20 UTC
Update - We are still monitoring the delays because of fact sheet related event processing in the automations feature and metrics on the software bill of materials.

We continue to actively monitor the situation, and we will provide another update in 24 hours.
Aug 13, 11:57 UTC
Update - Fact sheet-related event processing is back to normal in most areas of the product. However, delays still impact the automations feature and metrics on the software bill of materials.

We continue to actively monitor the situation, and we will provide another update in 3 hours.
Aug 13, 08:17 UTC
Monitoring - Fact sheet related events are still processed slower than expected. We continue to monitor the situation.

We will post another update in 16 hours.
Aug 12, 15:04 UTC
Update - The situation is back to normal in some regions, and we are still working on the remaining regions.

We will send an additional update in 2 hours.
Aug 12, 12:48 UTC
Identified - Fact sheet related events are processed slower than expected, causing delays e.g. in updating the inventory, running automations based on fact sheet change, sending out notifications.

The next update will be provided in 2 hours.
Aug 12, 10:48 UTC
Aug 14, 2025
Aug 13, 2025
Aug 12, 2025
Aug 11, 2025

No incidents reported.

Aug 10, 2025

No incidents reported.

Aug 9, 2025

No incidents reported.

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