Slow imports with large number of Subscriptions (LeanIX v3.9, Pathfinder)

Incident Report for LeanIX

Resolved

Excel imports in Pathfinder which include subscriptions are now much faster again with latest updates. Root cause for slow imports was a distributed update which caused the import to block.

Posted Jul 31, 2017 - 00:08 CEST

Identified

We experience a slow import when the Excel file contains many subscriptions (> 500 lines, > 3 users per line) We solved one issue which has led to a memory exception. Also we identified the root cause why the creation of a permission takes > 10s.

Posted Jul 28, 2017 - 16:28 CEST