Degraded performance of EAM, VSM and SMP in all regions

Incident Report for SAP LeanIX

Resolved

This incident has been resolved. We appreciate your patience and understanding.

Posted Nov 10, 2023 - 12:08 UTC

Monitoring

We have seen recovery of DNS response times. We will continue to monitor the Azure service health.
https://azure.status.microsoft/en-gb/status

Posted Nov 10, 2023 - 11:14 UTC

Identified

Users may experience degraded performance in EAM, VSM and SMP. We identified slow DNS resolution which has been caused by global Azure service health issues.

We will send an additional update in 30 minutes.

Posted Nov 10, 2023 - 10:32 UTC

This incident affected: EU Instances (EAM), US Instances (EAM), CA Instances (EAM), AU Instances (EAM), DE Instances (EAM), CH Instances (EAM), AE Instances (EAM), and UK Instances (EAM).