All Systems Operational

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Welcome to LeanIX Status Page!

Please go to http://monitoring.leanix.net for more detailed statistics.

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(support@leanix.net)

Uptime over the past 90 days. View historical uptime.
EU Instances Operational
90 days ago
99.97 % uptime
Today
EAM Operational
90 days ago
99.93 % uptime
Today
VSM Operational
90 days ago
100.0 % uptime
Today
SMP Operational
90 days ago
100.0 % uptime
Today
US Instances Operational
90 days ago
99.99 % uptime
Today
EAM Operational
90 days ago
99.97 % uptime
Today
VSM Operational
90 days ago
100.0 % uptime
Today
SMP Operational
90 days ago
100.0 % uptime
Today
CA Instances Operational
90 days ago
99.99 % uptime
Today
EAM Operational
90 days ago
99.97 % uptime
Today
VSM Operational
90 days ago
100.0 % uptime
Today
SMP Operational
90 days ago
100.0 % uptime
Today
AU Instances Operational
90 days ago
99.99 % uptime
Today
EAM Operational
90 days ago
99.97 % uptime
Today
VSM Operational
90 days ago
100.0 % uptime
Today
SMP Operational
90 days ago
100.0 % uptime
Today
DE Instances Operational
90 days ago
99.98 % uptime
Today
EAM Operational
90 days ago
99.96 % uptime
Today
VSM Operational
90 days ago
100.0 % uptime
Today
SMP Operational
90 days ago
100.0 % uptime
Today
CH Instances Operational
90 days ago
99.99 % uptime
Today
EAM Operational
90 days ago
99.97 % uptime
Today
VSM Operational
90 days ago
100.0 % uptime
Today
SMP Operational
90 days ago
100.0 % uptime
Today
AE Instances Operational
90 days ago
99.99 % uptime
Today
EAM Operational
90 days ago
99.97 % uptime
Today
VSM Operational
90 days ago
100.0 % uptime
Today
SMP Operational
90 days ago
100.0 % uptime
Today
UK Instances Operational
90 days ago
99.99 % uptime
Today
EAM Operational
90 days ago
99.97 % uptime
Today
VSM Operational
90 days ago
100.0 % uptime
Today
SMP Operational
90 days ago
100.0 % uptime
Today
BR Instances Operational
90 days ago
99.97 % uptime
Today
EAM Operational
90 days ago
99.97 % uptime
Today
Website Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Apr 19, 2024

No incidents reported today.

Apr 18, 2024

No incidents reported.

Apr 17, 2024
Standard maintenance in US
Completed - The scheduled maintenance has been completed.
Apr 17, 10:19 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 10:00 CEST
Scheduled - We will upgrade parts of our infrastructure. During this time, some functionality or workspaces will not be available. We appreciate your patience and understanding.
Apr 15, 10:27 CEST
Apr 16, 2024

No incidents reported.

Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024
Standard maintenance in EU
Completed - The scheduled maintenance has been completed.
Apr 11, 22:39 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 22:00 CEST
Scheduled - We will upgrade parts of our infrastructure. During this time, some functionality or workspaces will not be available. We appreciate your patience and understanding.
Apr 4, 10:40 CEST
Degraded performance in EU
Postmortem - Read details
Apr 15, 12:16 CEST
Resolved - This incident has been resolved.
Apr 11, 10:09 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 11, 09:51 CEST
Investigating - Users may experience degraded performance in EU. Our team is working to identify the root cause and implement a solution.

We will send an additional update in 30 minutes.
Apr 11, 09:40 CEST
Apr 10, 2024
Standard maintenance in US
Completed - The scheduled maintenance has been completed.
Apr 10, 10:16 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 10:00 CEST
Scheduled - We will upgrade parts of our infrastructure. During this time, some functionality or workspaces will not be available. We appreciate your patience and understanding.
Apr 4, 10:39 CEST
Apr 9, 2024
Standard maintenance CH, AE, DE and UK
Completed - The scheduled maintenance has been completed.
Apr 9, 22:17 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 22:00 CEST
Scheduled - We will upgrade parts of our infrastructure. During this time, some functionality or workspaces will not be available. We appreciate your patience and understanding.
Apr 4, 10:37 CEST
Apr 8, 2024

No incidents reported.

Apr 7, 2024

No incidents reported.

Apr 6, 2024

No incidents reported.

Apr 5, 2024
ServiceNow and Signavio proxy unavailable
Postmortem - Read details
Apr 5, 12:23 CEST
Resolved - Some of our customers have been utilizing a specific IP for their ServiceNow and Signavio integrations. In June 2023, we upgraded our infrastructure and informed our customers about the need to transition to new IP ranges. While the majority of customers have successfully migrated, a small number have yet to complete this transition.

On Tuesday, April 2nd at 12:46 UTC, during a routine maintenance procedure, the legacy IP unexpectedly became inaccessible.

The issue was first identified on Friday, April 5th at 8:32 UTC. Upon investigation, we discovered that the IP had been deallocated from Microsoft Azure and could not be reinstated. As a result, all affected customers will need to transition to the new IP ranges.
Apr 5, 08:30 CEST
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