Our cloud provider restored the database systems and we are monitoring the results. The system as of now should be back online and accessible again.
Posted Aug 26, 2025 - 13:32 UTC
Update
Our cloud provider ist still working an a mitigation to restore database systems that are currently unavailable due to capacity constraints. We are in close contact with the cloud provider and update the status as information arrive.
We will send an additional update in 4 hours.
Posted Aug 26, 2025 - 11:55 UTC
Identified
The issue has been acknowledged by our cloud provider, they are working an a mitigation. The cloud provider confirmed capacity issues.
We will send an additional update in 60 minutes.
Posted Aug 26, 2025 - 10:18 UTC
Investigating
We are currently experiencing a service disruption in US. Our team is working with our cloud provider to identify the root cause and implement a solution.