Degraded performance for report and diagram collections

Incident Report for SAP LeanIX

Resolved

This incident has been resolved.

Posted Jul 15, 2024 - 12:47 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 15, 2024 - 11:14 UTC

Investigating

Users may experience degraded performance when trying to add a report or diagram to a collection. Our team is working to identify the root cause and implement a solution.

We will send an additional update on Monday morning, 15 July.

Posted Jul 12, 2024 - 15:51 UTC

This incident affected: EU Instances (EAM), US Instances (EAM), CA Instances (EAM), AU Instances (EAM), DE Instances (EAM), CH Instances (EAM), AE Instances (EAM), UK Instances (EAM), and BR Instances (EAM).