Service Disruption for many workspaces in all regions

Incident Report for LeanIX

Resolved

This incident has been resolved. We appreciate your patience and understanding.

Posted Sep 09, 2022 - 11:17 CEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 09, 2022 - 11:04 CEST

Update

We are continuing to work on a fix for this issue.

Posted Sep 09, 2022 - 11:03 CEST

Update

We are continuing to work on a fix for this issue.

Posted Sep 09, 2022 - 11:00 CEST

Update

We are continuing to work on a fix for this issue.

Posted Sep 09, 2022 - 10:56 CEST

Identified

The issue has been identified and a fix is being implemented.

Posted Sep 09, 2022 - 10:56 CEST

Investigating

We are currently experiencing a service disruption. Our team is working to identify the root cause and implement a solution.

Please log out and log in to mitigate the issue temporarily on your own.

We will send an additional update in 30 minutes.

Posted Sep 09, 2022 - 10:53 CEST

This incident affected: EU Instances (EAM), US Instances (EAM), CA Instances (EAM), AU Instances (EAM), DE Instances (EAM), and CH Instances (EAM).