On 2025-05-16 12:51 UTC, a subset of LeanIX users encountered an issue preventing them from adding certain relationships within Fact Sheets. Users received an error message in the application's user interface.
Our engineering team investigated the problem and identified a bug in the application's code. A fix was deployed at 2025-05-16 19:29 UTC, restoring full functionality for all affected users.
The root cause was a flaw in recently deployed code that incorrectly handled missing data fields in the application's data model. This resulted in an error when users attempted to create certain relationships.
We are implementing improvements to our development process to prevent similar issues in the future. These include enhanced code review practices and more robust error handling within our applications. We are also working on improving our monitoring and alerting systems to detect similar issues earlier.