Survey Results cannot be opened

Incident Report for LeanIX

Resolved

Issue has been resolved - measures have been identified and planned to avoid missing survey results in the future.

Posted Dec 14, 2017 - 19:36 CET

Monitoring

The missing survey data was recovered. The root cause was a node in the cluster from which the data was missing. The data of that node has been recovered. We continue to monitor the situation.

Posted Dec 14, 2017 - 17:30 CET

Investigating

We experience the issue, that results of surveys cannot be opened in the UI. We are working on the issue and keep you updated.

Posted Dec 14, 2017 - 14:24 CET