Between 8 Jun 2025 09:51 UTC and 8 Jun 2025 10:13 UTC, SAP LeanIX users might have experienced failed login attempts and errors when searching for users.
Our engineering team resolved a lock on the database, which fully restored the functionality.
The incident was caused by a Object-Relational Mapping (ORM) system, which created a new constraint on the database, leading to a lock. This lock was released at 8 Jun 2025 10:13 UTC.
To prevent similar incidents, we are disabling the database change functionality of the ORM. This ensures that database schema changes are only done via the database migration system.