Broken Navigation in Relations Explorer of Fact Sheets

Incident Report for LeanIX

Resolved

This incident has been resolved. We appreciate your patience and understanding.

Posted Mar 10, 2023 - 09:19 CET

Identified

The issue has been identified and a fix is being implemented. Users of the Fact Sheet detail page can't navigate along relations using the Relations Explorer.

We will send an additional update at 10 am CET.

Posted Mar 09, 2023 - 23:44 CET

Monitoring

This update was accidentally posted.

Posted Mar 09, 2023 - 23:20 CET

Update

We are continuing to investigate this issue.

Posted Mar 09, 2023 - 22:34 CET

Investigating

We are currently experiencing a service disruption in the relations explorer. Our team is working to identify the root cause and implement a solution.

Posted Mar 09, 2023 - 19:47 CET

This incident affected: EU Instances (EAM), US Instances (EAM), CA Instances (EAM), AU Instances (EAM), DE Instances (EAM), and CH Instances (EAM).